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"Frequently Asked Questions"


    1)
How do I determine the bandwidth needed for my website?

If your hosting company has a Real G2 Server, the server's sure stream will allow multiple
bandwidths to be encoded in one video file. For example, the file can be encoded with a
few target bandwidths like 20-34-45-80-150-220-350-450Kbps, which allows high, mid, and
low bandwidths, so those with nearly any internet connection can view this video file.
The G2 Server also allows for stereo audio.

If your hosting company does not have a Real G2 Server, it may be necessary to encode
three separate files of the same video, one at 450Kbps, another at 220Kbps, and one more
at 34Kbps, to achieve the same result that the Real G2 Server provides. This process will
also require a separate hyperlink for each video. Although this is a little more costly, it is
still possible to obtain a product similar to result without using a G2 Server. Alternatively,
choosing a single bandwidth, like 150 Kbps, will generally reach the widest audience.


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    2)
What video player should I use on my website?

There are four (4) video player formats in the internet market today -- RealOne - RealOne
v10, QuickTime 5/6, Windows Media 9/10, and Flash. Each player has pluses and minuses,
taking the time to research each format will benefit you in making a well informed
educated decision.

Multi View Productions chose Real because it provides great flexibility and dependability.
In addition, Real Networks has the largest market share of the three companies. With the
new addition of Real Video 10, streaming between 500 and 1000Kbps + will bring the great
-est quality of its day to streaming video. Providing video encoding with Helix Producer
Plus is a dramatic improvement from earlier versions. It allows 1/2 screen video at dialup
rates and reaches a greater range of audiences with video that looks and sounds better than ever before.

Multi View Productions uses Flash, QuickTime, Real, and Windows to encode video. Be
sure to ask your hosting company if they plan on purchasing either of the newest Servers
from Real, Windows Media, QuickTime, and Flash Communication Server when consider-
ing which encoder and media players to use on your website.

See:
Streaming Video on Your Website.


Flash Video (in our opinion) performs best with short video clips no longer than 10:00
minutes. Longer video clips perform best using Real, Windows, and QuickTime.


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    3) What different types of slide shows are there?

There are many types of slide shows seen on the internet today including those from Real
Video, QuickTime, and Windows Media. JavaScript slide shows allow rotating images with
limitations in Explorer and Netscape browsers. Adding music and narration can be an add-
itional challenge for JavaScript.

The benefit in using Real Networks "Real Slide Show" is that it looks and reacts exactly the
same in both browsers. Adding music and narration within this interface brings complete
control over the .wav files adjustable quality. This format can be used with the "standard
player," or the "embedded player" for web pages or in an embedded pop-up window.

Examples can be viewed at:
Slide Shows / Embedded Slide Shows and on this page at: JavaScript Slide Show

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    4) Why should I use DVCam for my video project?

 

DVCam: is the new standard for corporate video productions. There are many advantages
over analog formats such at Betacam SP. DV tape cost is 50% less.

First: your footage stays in its native digital format throughout the entire process maintaining high image quality. Final Production to tape, CD, and DVD is excellent. FireWire connection port maintains a perfect "no loss of signal quality" like found in
analog editing systems.

Second: DVCam production equipment is lighter and more portable allowing us to work
more efficiently. We get more shots and better angles increasing program effectiveness
and enhancing viewer interest.

Third: DV Format is shared with the consumer market the cost of professional equipment
is greatly reduced when compared to professional analog equipment. Significant cost savings are realized both in production and post-production and passed along to the consumer.

The Bottom Line:

DVCam production is Faster, Cheaper, and Better?

Native DV Non-Linear Editing:
is the new standard for video post-production. DV footage
is transferred to a multi-gigabyte computer hard drive in its native format using a single
FireWire connection. This method of digital transfer preserves first generation quality.
The footage is then edited on a computer specifically upgraded with both hardware
and software for handling video, audio, graphics and animation.

Highest Quality: is maintained because all editing operations occur within the native DV
format, there is no compromise in picture quality during the editing process.

Non Linear Editing: allows greater flexibility and cost-effectiveness compared to traditional
editing of analog footage. Material is handled in a manner similar to word processing and
desktop publishing. For example, a video clip can be cut and pasted, cut again, re-pasted
anywhere within the show. This coupled with instant access to all scenes allows more
speed and creative freedom in assembling the elements and quickly exploring all options
to provide the best cut of your material.

Saves Time and Money: operations including video editing, graphics, animation creation,
audio mixing, and DVD authoring, are all performed from a single computer workstation.

Digital Delivery:
is the release of your program on a digital format such as DVD, CD or
conversion to any number of digital formats for streaming on the web. Even though these
formats are considered digital, only DVD offers full screen high quality video and audio.

The Advantages: of Digital Versatile Disc (DVD) are many. The image and sound quality far
surpasses that of VHS makes it ideal for a variety of areas. Menu-Driven Direct Access to
specific areas of the disc makes it more useable. Ability to view on a computer workstation
makes it more productive for delivering training. DVD's ability for the web makes it a
natural companion to deliver high quality video and audio for web based training
applications. This is inexpensive to duplicate and ship making Direct Marketing
Video Campaigns very affordable.

Adobe Premiere 6.0 and DVD Studio Pro: software of choice works hand in hand to create
cost effective training programs that take advantage of the complete DVD specifications.
Our Pentium IV Workstation is equipped with two powerful software applications that
allows us to edit DV footage and author DVDs on the same workstation. This powerful
combination of software and hardware is a revolutionary breakthrough in price and
performance for both professional digital editing and DVD authoring. Once again,
the consumer saves money.

The Future of Your Programs: since DVD has a shelf life of over thirty years and as
this digital standard is just coming into it's own, you won't have to worry about changing
standards or formats. Programs you produce today will be ready for delivery for today and
tomorrow's Internet with the bandwidth capable of truly delivering high quality video and
audio.



    5) Why should I have my video out sourced?

Does it make sense for companies to convert their own video into streaming video?
Please take a look at our Streaming Video and view the examples of our work.

Video producers and web developers ask this simple question:

Why would so many companies who have the obvious talent, equipment, and
money choose to out-source their video conversion projects to us if it was that
simple or inexpensive to do themselves?

The answer is that the streaming video requires precise skills to obtain a professionally
finished product. High-tech customers are extremely cognizant of the need to out-source
their streaming video conversion services to a company known for quality-driven results.

High-tech companies are particularly aware of how difficult, time consuming and costly it
is to stay abreast of the streaming video technology curve, let alone to make it an internal
mandate. Out-sourcing streaming video conversions further shelters you from the costs of
making the wrong decisions normally experienced when video encoding is attempted in-house.

We can help you to gain the benefits of broadcast media on your website or corporate
Intranet easily and affordably. If you are looking for the highest quality streaming video
and most cost efficient way of achieving this, choose Multi View Productions. As your
producer we can make the process simple and inexpensive. Regardless of the size of
your video conversion project, we can deliver a superior product at less cost and time
than trying to do it on your own.



    6) What different types of video presentations are there?

First of all, the basic standard video player is the easiest, quickest, and most economical
way to put video on your website. Those seeking a more elaborate look to presenting their
website video have many viable options. Pop-up video windows are very popular look in
the news media and make great looking archives. The bottom line here is, the better some-
thing looks the more it will cost. So, what else is new? Perhaps, your needs are above the
norm, so let us define what we offer at this website:

1) Standard player
2) Embedded full page player
3) Embedded player with multiple pages (full page or embedded pop-up)
4) Embedded player with a single source page (full page or embedded pop-up)
5)
Embedded player with a single source page and scrolling archive -
(full page or embedded pop-up)

Our pop-up windows are built with frames that work in all browsers and have endless
scrollable capacity. Major news sites use frame built pop-up windows that are a very
popular look and choice. We can custom build your vision or choose from a pre-built
template.
Please view examples of our work at: Streaming Video


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    7) What streaming services do we provide?

Included with our editing/streaming package is a VHS time-coded copy of your master
tape. This copy becomes a valuable, communicating tool to precisely determine your
editing starting and stopping points.

There are four (4) video player formats in the internet market today -- RealOne - RealOne
v10, QuickTime 5/6, Windows Media 9/10, and Flash. Each player has pluses and minuses,
taking the time to research each format will benefit you in making a well informed
educated decision.

Multi View Productions chose Real because it provides great flexibility and dependability.
In addition, Real Networks has the largest market share of the three companies. With the
new addition of Real Video 10, streaming between 500 and 1000Kbps + will bring the
greatest quality of its day to streaming video. Providing video encoding with Helix
Producer Plus is a dramatic improvement from earlier versions. It allows 1/2 screen video
at dial-up rates and reaches a greater range of audiences with video that looks and sounds
better than ever before.

Multi View Productions uses Real Producer 8.5 and the Helix Producer Plus to encode video. Be sure to ask your hosting company if they plan on purchasing either of the newest Servers from Real, Windows Media, QuickTime, and the new Flash Communication Server when considering which encoder to use.

Flash Video (in our opinion) performs best with short video clips no longer than
3:00 minutes. Longer video clips perform best using Real, Windows, and QuickTime.

Please click on the link below for a basic chart to understand the choices you
have in selecting a web hosting company, what Audio/Video Servers they offer,
and making the best economical decision.
Click here

Streaming Format Choices:
  • Choice of formats - Flash, Real, QuickTime, and Windows Media
     
  • Choice of encoding speeds - all files are encoded with 3 bandwidth speeds of your choosing*: 20-34-45-80-150-220-350-450Kbps, Dial-up, DSL, Cable, T1-3, or over a LAN
      (most competitors charge extra for more speeds)
     
  • Choice of screen size - Pick the size of your movie for internet or LAN
     
  • Complete HTML code - We provide you with the complete code to paste right into your pages for instant streaming video
     
  • Fast service - On most projects, our turn-around time is 24 to 72 hours
     
  • Phone support - We're here to answer your questions and support every purchase our customers have made 734.325.2883
     
  • Affordable pricing - Our full-service rates are the most competitive in the industry as there are no other ongoing fees or charges of any kind
    See: Video Encoding Prices
     
  • Out-Source Service - If you're a website developer or video producer, out-sourcing is
    the most economical and logical time-saving choice
     
  • FTP to your web server - We can FTP all video files to your web server and or mail
    the finished file information on CD or DVD.

Video Tape Formats:

DVCam - Mini-DV

Hi-8 - 8mm
VHS - VHS-C
 

Multi View Productions Michigan

P.O. Box 933
Belleville, MI. 48112 - 0933
734.325.2883 voice

Please call for fax number
 

multiviewproductions@comcast.net


   
8) DVD basic information

The article below states the present undecided industry standards and an in depth explanation of how DVD's record and work. I think you will find this information quite educational in knowing where the future of massive quality storage is headed. Also, this may help you decide on which format in DVD's is the right path for you. The question here is: present Industry Standards as we refer to the "standard" in three competing camps has yet to be decided---choose wisely!   

DVD Recorders

DVD players are quickly replacing VCRs as the preferred source for playing movies at home. Now, with the introduction of home DVD recorders, you may find yourself using your VCR even less. Just as VCRs play pre-recorded movies and record on blank tapes, DVD recorders play DVD movies and record on blank DVD discs.

Imagine being able to record TV shows and home movies and then watch them on a DVD player, or on your computer's DVD-ROM drive. DVD recorders provide DVD's outstanding picture and sound quality, as well as tape-free convenience. Like a VCR, a DVD recorder has a built-in TV tuner, and a clock/timer for unattended recording. Note: You will not be able to make recordings of copy-protected DVDs.


Advantages of recording to a disc
The advantages of recording video to DVD versus tape are similar to the advantages of recording music to CD instead of cassette. You don't have to fast-forward or rewind to find an unused section of tape, or worry about unintentionally recording over another segment. The DVD recorder keeps track of the size and location of any available space on the disc. To start recording, you simply push the Record button! Arranging and editing video segments with a DVD recorder is as easy as creating a mix CD on a CD recorder.

Because optical discs are a much more durable and robust medium than magnetic tapes,
DVD recorders are ideal for archiving programs recorded on other media, or for transferring precious camcorder footage. Disc-based recording eliminates worries about old or worn tapes getting stuck in your VCR or degrading over time. And although the technology in DVD recorders is very advanced, they actually have many fewer moving parts than a VCR, for better long-term reliability.

DVD recorders provide anywhere from one to six hours of recording time on a regular 4.7GB single-sided blank DVD. There are differences depending on which recordable DVD format you use, but you can generally expect to record 1-2 hours of studio-quality video, or up to 6 hours at VHS quality. The highest-quality mode yields recordings with picture and sound quality that are virtually indistinguishable from the original. The video recording format is MPEG2, while audio is recorded in 2-channel Dolby® Digital 2.0.


Three competing recordable-DVD camps
Electronics and computer manufacturers couldn't agree on a single standard for recordable DVD, so they've split into three camps. DVD-R/RW is backed by Pioneer and supported on the computer side by Apple; DVD-RAM is backed by Panasonic with support by Toshiba; DVD+R/RW is backed by Sony and Philips, with support from Hewlett-Packard.

Another way to group these recordable formats is "write-once" (non-erasable) versus rewriteable (erasable). Write-once formats include DVD-R and DVD+R; rewriteable formats include DVD-RW, DVD-RAM, and DVD+RW. DVD-RW and DVD+RW discs can be erased and
re-recorded about 1,000 times, while DVD-RAM discs can be re-recorded up to 100,000 times! When purchasing blank discs, be sure you're getting a type that's compatible with your recorder. For example, there are two types of DVD-R discs: DVD-R(G-general), and DVD-R(A-authoring). Consumer recorders use DVD-R(G) discs.

With so many formats and compatibility issues, and only a handful of DVD recorder models available to consumers, it's difficult to say with total certainty which discs will play in which recorders (or players!).

There are some technical differences among these formats, but the most important distinction for consumers is compatibility with existing DVD players (and computer DVD-ROM drives). DVD-R is the format that's most compatible with current players and drives. DVD-RAM is the least compatible — it will only play on DVD players specifically designed to handle it. However, DVD-RAM does offer some unique capabilities, such as simultaneous record and playback, which provides some of the same conveniences as a TiVo hard disk recorder.


Making the right connections
If you're shopping for a DVD recorder, make sure you get one with the necessary video and audio connections for optimum performance with your other A/V gear. Starting with video, most DVD recorders include composite and S-video jacks, and some have component video inputs, too. For convenient dubbing from a camcorder, look for a DVD recorder with a set of front-panel inputs. To make the cleanest possible transfers from your digital camcorder tapes, a few DVD recorders include an i.LINK digital A/V jack.

As far as audio connections, if you plan to use a DVD recorder as your primary DVD player, make sure you get one with a digital audio output, so you can send Dolby Digital signals to your A/V receiver.



DVD Discs: A Closer Look

Place a CD next to a DVD and the discs look nearly identical. And if you put a CD in a DVD player, it will play just fine (in fact, it'll sound great). But if you try to play a DVD in your CD player, it won't read it.

It can't because a DVD disc has a different physical structure, data format, and error correction system than a CD. Where a CD is a single 1.2-millimeter-thick disc, all DVDs use a "sandwich" design — two 0.6-millimeter discs bonded together. This thick sandwich construction allows DVD discs to have information on both sides and on one or two layers per side. This design is also more structurally stable and resistant to disc warping.

The illustrations below show how hours of theater-quality pictures and sound can be squeezed onto a disc you can hold in your hand.
DVD & CD data pits
Compared to CD, DVD uses smaller data pits and more closely-spaced pit rows of "tracks." This increased data density makes it possible for each layer on a DVD to hold more than
six times the amount of data on a CD! DVD players use a red laser in place of the infrared laser found in CD players. The red laser's shorter wavelength, combined with a special
lens design, result in a narrower, more tightly focused laser beam that can easily read
the smaller pits.


Formatted to fit your screen...or taste
DVD is the first home entertainment medium that gives viewers so much control over how movies, concerts, and other programs are presented. The available options will vary from disc to disc (the disc producers make those decisions). On-screen menus make it easy to select the type of presentation that best matches your A/V equipment and personal preferences:

  • Aspect ratio (screen shape): Standard, Widescreen (anamorphic), or Letterbox.
  • Soundtrack audio: Dolby® Digital 5.1 surround (DTS® 5.1 soundtracks are featured
    on a few titles), Pro Logic™ surround, or stereo.
  • Soundtrack language: Often English and French for Region #1 (USA and Canada),
    but other languages may be included as well. Subtitle languages: DVD discs can
    provide up to 32 subtitle tracks.


The various video and audio options are typically listed on a DVD's packaging. It's a good
idea to get in the habit of checking the packaging to see what's included, especially if you're interested in a specific version.


DVD disc types:
It's about sides and layers
In order to fit multiple movie formats (not to mention the increasingly common extra material like interviews, commentaries, outtakes, etc.), movie studios are making greater use of DVD's dual-sided and dual-layered capabilities. All DVD players can play all of these different disc types. Some newer players may be a little quicker at handling layer changes on dual-layer discs.


single-sided, single-layer Single-sided, single-layer: Even DVD discs with a single information layer can hold the complete audio and video for a full-length movie, including Dolby Digital 5.1 soundtracks in three different languages! Total capacity: 4.4 gigabytes
(over 2 hours of video).


double-sided, single-layer Double-sided, single-layer: Most discs of this type include
a movie version formatted for a standard TV screen on one side, and a widescreen version on the other side. Only a few titles spread a single version over two sides. In these instances, you'll need to manually flip the DVD over when it reaches the end of side 1 (only a few recent mega changers are able to change DVD sides). Total capacity: 8.75 gigabytes -
(about 4.5 hours of video).



single-sided, dual-layer Single-sided, dual-layer: This disc type has two information layers, providing nearly twice the data capacity of a single-layer DVD. The layer closer to the player's laser pickup has a semi-transparent coating. The laser is able to shine through this layer to read the deeper layer beneath it, then re-focus to read the semi-transparent layer.
One way to tell if a DVD is dual-layer is to look at the disc's playing surface: Single-layer discs are silver while dual-layer discs are gold. Total capacity: 8 gigabytes -
(about 4 hours of video).



double-sided, dual-layer Double-sided, dual-layer: This disc type provides the maximum data capacity. It is basically two single-sided, dual-layer discs bonded together. So far, only a few movie transfers have been in this format (Ben-Hur is one). As with all double-sided DVDs, unless you own one of the dual-side-play mega changers mentioned above, you'll have to flip the DVD over yourself. Total capacity: 15.9 gigabytes -
(over 8 hours of video).



    9) What is the cost of producing my own streaming video?

If you do decide on producing and capturing streaming video, this is what you can expect.
Your investment in hardware and software is just the tip of the iceberg, usually being several thousand dollars for low to mid-priced equipment alone. You'll need a video capture card, sound and picture editing software, a video deck, an AV rated hard drive with a significant amount of storage capacity, and a back-up preferably in the form of a CD drive you can archive to.
Assuming you make the right choices on all of your hardware and software purchases your first time out, and you don't need to purchase different equipment which is better suited to the task, it's now time to learn not only how to capture and convert your movies, but also how to enhance both picture and audio quality prior to conversion. If you skip this step, your finished product will be of inferior quality.

After many attempts, you may stumble upon some settings that produce acceptable results for the particular movie clip you're working on and you'll feel great. However, when it comes time to capture another video clip later on, you'll either have forgotten the sequence of techniques which you used the first time, or they won't work with your next movie because the picture or sound quality is somewhat different than your earlier production. As a rule of thumb, you can generally expect an approximate soft and hard dollar cost of $10,000 to produce your first streaming video clip if you're doing it on your own. This represents not only your investment in hardware and software which will become obsolete in 6 to 18 months, but also your salary costs as well.
That is a large investment to be making in a technology which is constantly evolving and one which you won't be using on a daily basis. Companies and individuals attempting to produce streaming video on their own end up coming to us after they've learned the hard way. Having a dedicated video streaming company like Multi View Productions to produce your video project will save you money, time, and headaches.


    10)
How do I maximize my dial-up modem with media players?


   "Maximize Dial-up Modems with Real and Windows Media 10 Players"


After years of hearing horror stories from dial-up users about how undependable streaming
video is, Multi View Productions has made a check list for modems and a configurations
chart for the Windows Media 9 Series for Win 98 and RealOne media players for both Win
98 and XP. We encourage you to take the time and learn as we hope this article will help
in guiding you to a new and positive multimedia viewing experience for all bandwidths.

If you are having difficulties viewing streaming video from your dial-up modem, please
follow the outlined chart below. Let us first start with the desktop / laptop modem.

I.    Desktop / Laptop Modem:

The very first thing is your phone line connection before even considering the modem.
Make absolutely certain you have a six (6) wire, up to date phone cord. Make sure the
modem is directly connected to the phone jack with NO answering machines or fax
machines sharing the same line. Now for the modem:

1)    Go to: Control Panel / Modems – click on Modems
2)    Go to: Properties – click on Properties
3)    You will be on the "General" tab – set the Speaker Volume to Off
4)    Next: set the Maximum Speed to: 115200
5)    Click on the "Connection" tab
6)    Go to: "Port Settings" - make sure the Receive and Transmit Buffers are set to the
       far right on high.
(Receive buffer High=14 / Transmit buffer High=16) *Receive may need default setting.


II.   
RealOne Player and v10


If you are looking to maximize your free Real Player and have not downloaded the newest
update, do so now. The newest Real Player is a dramatic improvement with the newest
added feature called "TurboPlay". This feature allows video to play faster by about 50%.

Multi View Productions  has found there are other parameters that can be adjusted to make
the Real Player work very well for all bandwidth connections.
We are happy to share our findings to enhance your multimedia experience using Real
Networks products. Listed below is a step by step procedure to maximize your free Real
One and v10 Player for Win 98 and XP.

Step 1:

1)
Go to:  Tools / Preferences
2) Select: Connection - (Choose 28 or 56 Kbps for dial-up, or 256 thru 768 Kbps for DSL/Cable) 
3) Select: Normal - choose the bandwidth you "think" you have. If you are not sure, select a
    bandwidth anyway and choose Test Connection. This test is not 100% accurate, but will
    give you a close approximation. This can be an on-going experimental area until you
    find the best possible bandwidth. Leave Maximum at: Office LAN (10Mbps and above).

4) Select: and Enable TurboPlay. Check this box as it is very important!

Step 2:

1)
Go to:  Playback Settings
2)
Select: Universal Media Playback - enable if you want RealOne to play other media info
3) Select: Instant Playback - "Enable Instant Playback" - *Check this very important box!
4) Select: Buffered Play - set to: 1 second
5) Select: Network Time-out - set Connection to: 230 seconds. Set Server to: 300 seconds.

Step 3:

1) Go to:  Network Transports / UDP Ports 
2)
Select: Use Specific UDP ports - Check this box and type in the 4 digit numbers just as
    you see them - 7070,8200,3030-3036 - with no spaces.


Before trying the above, please write down the original settings. Real's original settings do
work decently, but the above tweaking makes the player work just that much better. When
you are experimenting with player settings, try playing the same video or two for visual comparisons.
The newest Real Player is by far the best and fastest video player RealNetworks has made.
We hope that this information will benefit your multimedia experience.
Multi View Productions tries to bring that little extra to benefit everyone on the internet.


III.   
Windows Media 9/10 Player:

Windows Media 9/10 Player is an excellent video player that uses a regular web server and
works great on Win XP using Cable and DSL. There are advantages in the Series 9 Player
that out - weigh the 6.4 and 7.1 Players. Please follow the step by step procedure to max-
imize your dialup modem for the Windows Media 9 Player using Win 98 SE. However, we
recommend the Windows Media 7.1 Player for Win 98 in order to ensure playing all
windows media files.
The below chart will work for both the 7.1 and 9/10 windows media players.

After you have downloaded the latest version:

1)   Go to: Tools / Options
2)   Go to: Performance - click on Performance
3)   Check: Detect Connection Speed (recommended) 
4)   Only use "Choose Connection Speed" (set Modem to  56 Kbps)
*if having extreme problems
5)   Set: Network Buffering to "Buffer 5 seconds of content"
6)   Only use "Default Buffering" (recommended) *if all else fails
7)   Go to: Video Acceleration - leave at Full
8)  
Go to: Advanced (under Video Acceleration) click and open
9)   Go to: Digital Video - you will have to experiment with the slider between small and
      large to see how quickly video starts to play.
*This is a very important parameter for fast playback
10)  Go to: Network / Streaming Proxy Settings / Protocol - Proxy
11) 
Highlight - HTTP - click on "Configure"
12)  Select - "Use proxy settings of the Web browser" - click OK
13)  Under -  "Streaming Proxy Settings" - this should now read:

Protocol Proxy
HTTP Browser
MMS None
RTSP None

14)  Click on "Apply" - the Windows Media 9/10 Player should now be correctly configured
for all bandwidths including dialup.

There are many other parameters within the Windows Media Player that you will have to
spend time with to accomplish in order to know the true value of this media player /
browser. Use the link below to make adjustments for video playback speed and quality
directly from Microsoft.

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